Returns & Exchanges Policy

1. We operate a no return, exchange and no refund policy except where the goods you receive are different from what you have ordered on our website or defective or damaged.

2. All goods being returned need to be sent by courier to Office no 809, 8^th Floor, Fortune Centre, Shahrah e Faisal, Karachi.

3. We only accept returns of goods within 7 days of you placing an order through our website.

4. Goods that are returned to us must be in a condition that they can be sold again.

5. We will credit any refund for any goods returned and that are in a saleable condition within 5 days of receipt of the goods by us.

6. Instead of a refund, we may also provide you with store credit so that you can exchange the goods you want to return to purchase any other items from our website of the same value.

7. You will be responsible for paying for your own shipping costs for returning any goods. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For further queries about exchanges and returns, please contact us at info.hawft@gmail.com

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

Consumer Returns Department

Hawft

Office no 809, 8^th Floor, Fortune Centre, Shahrah e Faisal

Karachi

Pakistan

Customer Support : +92 319 3905735 ( 10:00 AM to 5:00 PM  Monday - Saturday )